Settling the Bill
How do I read my monthly credit-card statement?
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How do I pay my credit-card bill?
Drop your payment cheques in the 'drop box' facility at ICICI Bank branches and ATM centres.
Cash payments are accepted only at ICICI Bank branches during banking hours.
ICICI Bank account holders can avail of the convenience of the auto-debit facility.
ICICI Bank account holders can also avail of the convenience of scheduling payments through ICICI Bank Internet Banking or pay their credit-card bills customer care centre.
If you are not an ICICI Bank account holder, you can still pay from your existing bank account via the Internet through http://www.billjunction.com/.
What is the auto-debit facility?
Auto-debit allows ICICI Bank account holders to give standing instructions to pay their credit card bills (either minimum amount or total amount due) directly through their bank account. Simply give a written instruction to ICICI Bank, or inform ICICI Bank’s CUSTOMER CARE CENTRE to debit the payment directly to your account every month.
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What happens if my cheque gets delayed in the post beyond the payment due date?
If your payment is not received by the Payment Due Date, a late fee is applicable and the outstanding amount attracts interest for the number of days by which the payment has been delayed.
What happens if I pay more than the total amount due?
TThe excess amount shows up in your monthly statement and is adjusted against future purchases.
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What is the credit period?
Card
Payment due
Maximum interest free period available*
Gold
18 days
48 days
Silver
18 days
48 days
Blue
18 days
48 days
*This is applicable provided the Total Payment due shown in the previous statement is paid in full.
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What happens in the case of a disputed card transaction?
In the case of a disputed card transaction, please click here to download the Card member Dispute Form (CDF). After downloading the form, fill it up and post it to the address indicated in the CDF. ICICI Bank will get back to you at the earliest with the status of your transaction.
