In event of the death of a policyholder, the claimant - the nominee, the assignee or the next of kin should immediately convey certain information to the insurance branch office where the policy is serviced:

A statement that the policyholder is dead.

The date of death.

The cause of death.

The place of death.

The policy number (s).

The claimant's relationship with the deceased policyholder.
As soon as the insuring company receives these details, the concerned branch office sends the necessary claim forms for completion along with specific instructions regarding the procedure to be followed by the claimant. If you have an agent, he should easily be able to procure the needful for you.